There's a difference between individual cultural competence, and organizational cultural competence. Organizational cultural competence, or organizational reconciliation, is about the policies and programs that underpin cultural competence for a whole organization.
We'll be gathering resources and examples, and posting periodically.
A Journey We Walk Together: Strengthening Indigenous Cultural Competency in Health Organizations. A Primer for Health Organizations on Building and Enhancing Indigenous Cultural Competency
To achieve the outcome of becoming more culturally competent organizations, we need to have culturally competent individuals who are supported by intentional structures and effective processes. This report examines cultural competency from both the perspective of the individual and of the organization. What stages of change does an individual go through on their cultural competency journey? And what can the organization implement to support their clients, leaders, managers and employees? Consider where your organization is on its journey toward cultural competency and explore how you can improve your structures and processes to see better outcomes. Authored by the Canadian Foundation for Healthcare Improvement, with the First Nations Health Managers Association.